Shipping Policy

Company: Exceptional Directions LLC

Effective Date: June 1, 2025

Processing Time

Orders are typically processed within 2–4 business days. Custom or made-to-order items may take longer. You will receive a confirmation email when your order has shipped.

Shipping Methods & Delivery

We offer standard and expedited shipping options at checkout. Delivery times vary by location, but most orders arrive within 5–10 business days after processing.

Digital Products

Digital downloads (such as eBooks or licensed images) will be delivered via email or download link immediately upon purchase or within 24 hours.

Shipping Locations

We currently ship within the United States. For international shipping inquiries, please contact us before placing your order.

Shipping Costs

Shipping charges are calculated at checkout and are based on the destination, weight, and method chosen.

Lost or Damaged Items

If your order arrives damaged or goes missing, please contact us at [your email] within 7 days of delivery. We’ll work with you to resolve the issue quickly.

3rd Party Orders

Any orders made on a 3rd party site or shipped through a 3rd party site will be directed to that site for resolution. We may provide support, but ultimately, it is the responsibility of the third party to make you whole if there are any issues or discrepancies.